Fonkorder Voice Recorder Fonkorder1 stores recording information based on hard disk of computer, detailed telephone operating information can be recorded, such as talking contents, line live status, start talking time, inbound or outbound call no., talking duration, etc. With 200GB HDD the recording length can be up to 14, 000 hours. Features • Records all inbound & outbound call details • Real-time monitor while talking • Live Line status display • Telephone status display • Record start, end time and talking duration • Playback recorded voice files • Contact directory management • Comprehensive search conditions for querying database • Incoming voicemail • Remote voicemail retrieval • Provide polarity reversal/timing for startup recording • Security, Voicemail, Live Monitor, E-mail Reminder availability Telephony Recording - A must-have for your business! Many people misunderstand that a telephony recording system is a telephone tapping machine and put negative images on it. In fact, telephone recording is a method for improving service quality and for training purpose. By this mechanism of training, you may increase the conversation techniques between your customer representatives and customers. Therefore, it is a great tool for wining more of your customer satisfactions. Target User • Telephone Shopping Transaction • Real Estate Liaison • Customer Service Center • Banking & Financial Transactions • Private Enterprise • Credit Reference Agency • SOHO Family Studio • Security Employee Direct Line • Call Center Solution • Call Shop Billing • Family User for Harassment Collection • Commercial Transaction Specification Caller ID Spec: DTMF/Bellcore/ETSI FSK Recording Trigger Condition: On hook/Off hook/Recording by timer Voice Playback: Play based on PC or on Fonkorder1 Power Adaptor Requirement: Powered by USB Cable Power Consumption: 5W Dimension: 138(L) x 106(W) x 26(D) (mm) Weight: 223g System Requirements Pentium 400MHz CPU or above Windows 98se/XP/2000/NT OS 10MB HDD Space or above 128 MB RAM CD-ROM Standard USB Port Standard RJ11 Port Packing Contents Fonkorder1 hardware Driver CD USB cable RJ11 Cord Main Unit Stand User's Manual