How the NBN effects you

Hybrex Telephone Systems and VoIP

So your looking at VoIP …

It is likely that you will be approached by a Telco representative or Equipment Reseller who will tell you : “Your existing telephone system is incompatible with the VoIP and must be replaced”
This statement is not true in the vast majority of cases!  (and that’s putting it politely) So before you agree to, or sign anything to do with the above – do some research.
In almost all cases existing telephone systems can be connected to VoIP ! Some may require ancillary equipment to do so.
Some – like current Hybrex equipment – may be VoIP ready, or easily made so, right now.

Be aware of Scammers attempting to prey on the uninformed, they are more interested in selling you new equipment than giving you what you actually need.

What to do if you want VoIP

In many quarters there is confusion about what VoIP will mean for telephony and telephone systems. Further below is a more detailed description of options, but briefly :

  • More and more Telephone services will be carried over Voice over IP (VoIP).
  • Many customers are being told by certain parties that the arrival of VoIP means their existing telephone system is unsuitable and must be replaced. This is incorrect ! (and that is putting it politely).
    In the vast majority of cases systems using traditional lines can be upgraded or fitted with adapters.
    The option of system replacement is entirely the choice of the system owner and cannot be dictated.
    If customer systems are currently using VoIP trunks they are ready right now.
  • You existing “Hybrex” System CAN be used on VoIP! – recent systems are easily, or already, optioned for VoIP.
  • Older systems can be upgraded or adapted.

For more details or if you have any questions do not hesitate to Contact Us

What to do about VoIP

In many quarters there is confusion about what VoIP will mean for telephony and telephone systems. Further below is a more detailed description of options, but briefly :

  • Telephone services will be carried over the Fiber Network as Voice over IP (VoIP).
  • Many customers are being told by certain parties that the arrival of VoIP means their existing telephone system is unsuitable and must be replaced. This is incorrect ! (and that is putting it politely).
    In the vast majority of cases systems using traditional lines can be upgraded or fitted with adaptors.
    The option of system replacement is entirely the choice of the system owner and cannot be dictated.
    If customer systems are currently using VoIP trunks they are ready for the VoIP right now.
  • Hybrex Systems CAN be used on the Fiber Network ! – recent systems are easily, or already, optioned for VoIP.
    Older systems can be upgraded or adapted.

For more detail on the subject – see the below.

Let’s look at options for Hybrex Systems:

1.  You have an old analogue Hybrex BX telephone system.

First option is: its time to upgrade to a new Hybrex.
An option available is: if you have a larger number of handsets that are still usable then you can install a GDS system with one or more special cards to keep some of the old handsets, then buy new ones as desired/required. The GDS can be equipped with VoIP trunks, with or without Indial, and a good package for cost effective calls from the ITSP. The analogue system could also use what are called Analogue Telephone Adapters (ATA’s). These devices again are already in use by carriers such as Optus who provide standard trunks from a broadband connection.

2.  You have a larger G1 or G1E system
(10 or more phones).

A very simple solution here is to replace the main equipment with a Hybrex G1E+ system again with VoIP trunks. All the existing digital handsets will work with a new G1E+ and the system has all the latest capabilities, such as voicemail etc. If you have 4 or less trunks then replace the main equipment with a Hybrex G1E+ system with an MPUN1-IP card which will provide up to 4 VoIP trunks as standard. This will also give the advantage of the features of our larger systems such as remote access and the ability to add IP extensions either remote or on site.

3.  You have a G2 system

Upgrade the G2 system by adding an MPU, turning it into a GDS and then add VoIP trunks to the GDS. All the benefits of the GDS are now available including expansion capability and all existing digital handsets are compatible.

4.  You have a GDS system

Add VoIP cards to the GDS system. This could quite likely involve a software upgrade but otherwise will mostly be straight forward. Some VERY old GDS’s (pre 2004 approx.) may need an upgrade of some of the cards, but that is rare.

5.  You have Basic Rate ISDN

This is subject to some conjecture at the moment. We are hearing that adapters from ADSL to Basic Rate are being used but the other alternative is to replace the ISDN card with a VoIP card and port the numbers and Indial, if applicable, to VoIP.

6.  You have a Primary Rate ISDN

This will depend on the type of PRI. If it is an older Fibre connected PRI then it is still a little unclear as to how that will interface with the NBN but if it is the more common type installed currently then it is running off SHDSL already and just needs to plug into a network connection which the NBN provides. Common sense dictates that the simplest solution for the Fibre connected PRI would be to upgrade it to an SHDSL connection and replace the existing complex setup.

7.  You have VoIP trunks already

You are all ready for the NBN.

Some of the above may seem a little daunting but your Hybrex dealer or Hybrex Australia will be happy to explain your options with no obligation and put your mind at rest.

Call:
Auto Telecom New Zealand
on 09 2604009
or 0800 HYBREX